Assistant Program Director, West Street
Gladys has been working at Charles River Center since 2005. She started working as Relief Staff at various residential homes until she landed at West Street. She has been working at West Street for almost 13 years, and currently serves as the Assistant Program Director. Most rewarding part of her job? Just being with the ladies at West Street. “They lift up my world; they make me laugh – just their silly ways of being them is so rewarding.” Because she has been working at West Street for a long time, while many other staff have come and gone, so she has developed very close relationships with the residents. “They are like family to me.”
This is especially the case with the individuals who have been with Gladys since they first arrived at West Street. She is proud of the fact that she and her staff have been able to teach these individuals basic, but critical life skills. She notes, as an example, one young woman who, when she came to live at West Street, didn’t understand basic meal etiquette. “She used to sit at the dining table, eat her dinner and then walk away. But she has learned from us that when she is done eating, she needs to rinse her plate, put it in the dishwasher, and wipe the table. She is also now doing and folding her own laundry. A lot of those things she had no idea how to do and is now able to do them, even if it is with help. “
Outside of work, Gladys likes to squeeze in some well-deserved “me” time – running errands, getting her hair or nails done, or spending time with friends. In addition to working 6 days a week at West Street, Gladys is also pursuing a nursing degree.
We are so grateful to Gladys for all that she has done for the women of West Street. We are lucky to count her as part of the Charles River Center community.